VOA New Standards for Agents

The Valuation Office Agency (VOA) has published a new set of agent standards to encourage good practice when representing customers for business rates and Council Tax.

The news story, including a quote from our Chief Executive Gary Watson, has been published at https://www.gov.uk/government/news/voa-launches-new-standards-for-agents.

The full standards can be found by visiting https://www.gov.uk/guidance/voa-agent-standards.

The IRRV welcomes these new standards, which reflect the high level of competence expected of our professional members.  We look forward to continuing our work with the VOA to protect the best interests of both ratepayers and professionals across the industry alike.